Account Manager e-Retail (m/w/d)
Moët Hennessy, the Wines and Spirits Division of LVMH, regroups twenty-five Maisons, many of which have been around for centuries, while other are just starting their journey. Our vision is to lead the future of luxury Wines and Spirits from nature to communities.
Located in the most prestigious terroirs around the world, we have unique savior-faire from winemaking to art de vivre, hospitality, and brick-and-clicks retail management to craft exceptional experiences for consumers.
For many years, with the ambition to pass on a better world to future generations, we have been committed to the Living Soils Living Together program structured around four key commitments: Regenerating our Soils, Mitigating our Climate Impact, Engaging Society, and Empowering our People. Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all.
As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally.
We are currently looking for an
Account Manager e-Retail (m/w/d)
POSITION
Your Mission is to support the development of the e-retail, our external e-commerce customers. Ensure commercial performance as well as state-of-the-art customer experience. Drive engagement and conversion with the right set of products at the right time on the right e-retailer’s websites. Ensure best in class online merchandising. Monitor impact of activations at customer level with measurable and consistent KPIs. Master & champion internal data analytics and business intelligence tools.
MAIN RESPONSIBILITIES
Digital Commerce
- Manage and develop a specific set of E-Retail customers
- Work closely with E-Retail KAM and achieve volume and value targets
- Support the business development of new customers and e-commerce players
Activations
- Plan and implement online activations with E-retailer customers that really engage with online shoppers
- Show excellence in merchandizing our brands and products using and managing digital content with E-Retail customers
Analysis and Reporting
- Understand the key parameters of website analytics and media KPIs to be able to optimize and leverage brand experiences and create activation reportings
- Ensure volume planning and phasing with the given planning instruments to reflect logistical needs
- Master & champion internal data evaluations like customer sell-out data and applied BI tools (Qliksense, Salesforce, SAM, Nielsen, etc)
Digital Capabilities
- Engage with MH e-Retail team on best practices and consumer insights, share creative development and liaise on activations and content
- Support digital change by driving knowledge sharing and training within the sales team
PROFILE
Education:
Commercial and/or Business Administration/Digital Marketing/e-Commerce or related, emphasis Sales
Professional experience & know how:
- At least 2 years of experience in a sales role, preferably in e-Retail / e-Commerce or Digital Marketing role in a FMCG environment
- Understanding of the German e-retail-/ e-commerce universe and online consumer behavior
- Experience with online marketing tactics and digital content
Languages
- English & German fluent written & spoken, French is a plus
Other skills
- Proven sales record and ability in communication and negotiations
- Structured approach, methodical thinking and ways of working
- Analytic abilities, solution oriented
- Result & Customer orientation
- Creativity / Innovation
- Effective team player, collaborative
- Understanding of general marketing tools and digital media KPIs
- Passion for wines and spirits category, affinity to a luxury environment and French culture
- Driving Licence 3
ADDITIONAL INFORMATION
- Challenging, varied tasks in a luxury brand environment
- 30+ days’ vacation
- Comprehensive training and an excellent working atmosphere
- Opportunities for further training and development
- Attractive employee discounts
We look forward to receiving your written online application, including details of your earliest possible starting date and your salary expectations.
In order to ensure the most objective assessment of skills and qualifications possible, we ask all applicants to submit their application documents without a photo.
We are committed to equality and making the best use of the talents and diversity of all our employees. We provide equal opportunity for all individuals regardless of age, race, ethnicity, nationality, gender, including gender identity and expression, sexual orientation, disability, marital or civil partnership status, maternity, paternity and adoption leave as well as any other class protected by law.
